Adding Funds
Go to replylabs.io/dashboard/billing and click "Add Funds". Choose an amount and complete the checkout via Stripe. Funds appear in your balance immediately. All payments are processed securely by Stripe. We never see or store your card details.
Understanding Your Plan
Starter (free, pay-as-you-go): $20 free credit on signup. Operations priced at cost + small platform fee. Perfect for trying out ReplyLabs.
Pro ($19/user/month): Everything in Starter, plus bring your own AI keys (BYOK) for free AI operations, and priority email support. Best for individuals and small teams doing regular outbound. Each team member is a separate seat.
Scale ($39/user/month): Everything in Pro, plus BYOK for all services (AI, scraping, verification) and dedicated support. Best for sales teams running high-volume campaigns. Each team member is a separate seat.
Using Your Own API Keys (BYOK)
On Pro and Scale plans, go to replylabs.io/dashboard/settings. Click "Add API Key" and select the provider (OpenAI, Anthropic, Google, or Mistral). Paste your key and click Save. The key is encrypted with AES-256-GCM before storage. We can never see the raw key after you save it. When you run a prompt using a provider for which you have a key, the operation is routed through your key and no credits are deducted from your ReplyLabs balance. You pay the provider directly at their standard rates.
Auto-Recharge
Enable auto-recharge in the billing dashboard to automatically add funds when your balance drops below a threshold you set. This prevents batch jobs from stopping mid-way due to insufficient balance. You choose the recharge amount and the threshold. Auto-recharge is processed via the same Stripe payment method on file.